Operations Engineer

Location: Manila, Philippines

Department: Engineering

Type: Full Time

Min. Experience: Mid Level

You: An enthusiastic engineer who loves building scalable infrastructures and solving software deployment challenges. You sleep better at night knowing the developers on your team have stable, efficient environments to write code in. You’re probably a developer yourself, sometimes contributing to core code through patches and pull requests.

Us: We’re a Tokyo-based Internet startup helping large and small online services Go Global through our API and unique human translation platform. We love working with internationally-minded people, and most of our team have lived in another country before. A few even speak more than 3 languages. Perhaps because of all these languages we speak - and code in! - we’re a tight-knit team that works hard, and has fun.

Together: We will build an infrastructure capable of handling millions of translation jobs, worked on by tens of thousands of qualified translators. We will tackle the challenges of building and maintaining multiple services. If you love playing with Amazon’s AWS, understand the challenges behind release-engineering, and get a kick out of analyzing log data for performance bottlenecks, all with the goal of making customers happier and translators more efficient, then we’re going to have fun!

You will be the glue that ties an exciting platform together. And you will work with a team focused on working efficiently, together. You should have a firm grasp of networking tools and technologies, and an ability to run multiple cloud deployments - including production, staging, and sandboxes. You hate it when anything goes down, but realize nothing is perfect and understand that communicating the status of a situation will earn you respect.

If this sounds like fun, we'd love to talk. This is an opportunity to work with some of the brightest engineers in Tokyo disrupting an industry that's ripe for innovation. We've got several projects in the pipeline just waiting for someone to run with!


  • Keeping Gengo infrastructure and services up and running with a five-nines philosophy.
  • Proactively monitoring and spotting infrastructure load trends and recommending a best path for scalability with a preventative mindset.
  • Managing a high-availability emergency response schedule with automated system alerts.
  • Build and enhance tools for automating systems deployments.
  • Work as a member of the engineering team in creating efficient development and testing environments.
  • Support every facet of our scalable infrastructure environments.
  • Maintain robust uptime and stable systems.

Required Skills

  • Experience in Automated Infrastructure (i.e. AWS) via Chef 
  • Experience releasing and maintaining large-scale software applications.
  • Experience with real time failover architecture, principles and processes.
  • Experience with systems monitoring, alerting and analytics.
  • Experience developing custom solutions for systems monitoring, deployments, continuous integration, etc.
  • Driven, focused self-starter with a team-based attitude.
  • The ability to quickly debug a variety of problems during emergency situations.

Bonus Skills

  • Knowledge of Docker and Kubernetes
  • Understanding or interests to a concept of “Infrastructure as code” and building infrastructure of it 
  • Understanding or interests to a concept of “Micro services” and building proper infrastructure and monitoring system for it.
  • Experience on managing RDMS on product environment, especially Postgresql.
  • A github account with some interesting projects in it.


  • Competitive salary and benefits, commensurate with experience.
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